Question 1

Do I need a UAE bank account to use Prime Shield Escrow?

Accepted Answer

No. We serve both residents and non-residents. You can securely buy, sell, or hold funds without needing a local UAE bank account.

Question 2

Are you regulated by the DFSA?

Accepted Answer

Yes. We are licensed and supervised by the Dubai Financial Services Authority (DFSA) and hold a Category 3C license.

Question 3

What types of real estate transactions do you support?

Accepted Answer

We handle secondary, off-plan and commercial real estate transactions for UAE and non-UAE residents and companies.

Question 4

How quickly can you issue a manager's cheque?

Accepted Answer

We issue manager’s cheques from a First Abu Dhabi Bank (FAB) account within 24 hours of receiving your funds.

Question 5

What currencies do you accept?

Accepted Answer

We accept all currencies. If we don't already offer the best rate for your chosen currency, we will negotiate with our FX partners to secure the most favorable rate for you.

Question 6

Where do you hold client money?

Accepted Answer

We hold client funds in dedicated escrow accounts with First Abu Dhabi Bank, the largest bank in the UAE, rated Aa3 by Moody's and AA- by S&P and Fitch.

Question 7

What compliance procedures do you follow?

Accepted Answer

We perform KYC on all parties involved in the transaction, along with AML and sanctions checks as mandated by the UAE Central Bank and the DFSA’s regulatory framework. As a regulated financial services provider, we apply enhanced due diligence to all transactions, irrespective of the buyer's or seller's nationality.

Question 8

What are your fees?

Accepted Answer

We offer the most competitive pricing in the market, and if you find a better offer, we will match it.

Question 9

What types of M&A & VC accounts do you support?

Accepted Answer

Indemnification, Due Diligence, Working Capital Reserves, Stockholder Expense Reserves, Shareholder Distribution, Expenses, SVP & Fundraising Accounts.

Question 10

What services are included?

Accepted Answer

Conduct due diligence on all parties and the transaction, structure the escrow arrangement, manage a segregated escrow account, draft and revise the escrow agreement, handle the initial deposit and any top-ups, process the agreed number of releases from the escrow account, and hold funds for the agreed timeframe.

Question 11

What are your fees?

Accepted Answer

We charge a simple base fee plus base points of the amount held in escrow.

Question 12

What are the benefits of using an independent escrow in arbitration?

Accepted Answer

In collaboration with global independent arbitrators, we uphold the highest standards of data protection, security, and confidentiality. We manage litigation costs and class action settlements securely and can ringfence contested funds while awaiting judgment.

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